Dukes Estate Agency

Client protection

Protection you can check for yourself.

Check Dukes' current memberships, company details and published records at their original sources.

DUKES ESTATE AGENCY LTD Company 14082878 Records last checked 7 August 2026

Active

Current protection certificates

Checked 7 August 2026

Verified

Official company record

Companies House · checked 31 July 2026

Published

Complaints route

Read the procedure

Protection

Different records. Different protection.

What each certificate actually means.

Client Money Protect

Protects client funds.

Evidence that Dukes belongs to a scheme covering eligible client money held in connection with lettings and property management.

Property Redress

Provides independent review.

A separate route for eligible complaints that remain unresolved after Dukes' own published procedure.

Important: client money protection, redress membership and tenancy deposit protection are separate records. One does not prove the others.

Company

Legal entity
DUKES ESTATE AGENCY LTD
Company number
14082878
Registration
Active private limited company. Registered in England and Wales.
Registered office
The Porter Building, 1 Brunel Way, Slough, Berkshire, SL1 1FQ The company's registered address for legal correspondence. It is not a staffed visitor branch.
Previous name
EPC 4U LTD until 30 January 2026

Check the company record (opens in a new tab)

If something goes wrong, here is the route.

The published procedure in three stages. Every timing below comes from the procedure itself, not from this page.

  1. Write to Dukes

    Send the complaint in writing so there is a clear record of every point raised. The Complaints Officer acknowledges it within three working days.

  2. Investigation and response

    The Complaints Officer reviews the complaint and the relevant records. A full written response should normally follow within ten working days of the acknowledgement. If more time is needed, Dukes explains why and gives an estimated date.

  3. Independent review

    If the complaint is still unresolved once the internal procedure is complete, it can be referred to Property Redress, an independent scheme approved for this purpose.

Read the full complaints procedure

Go beyond the badge

Every link below opens either Dukes' published record or the organisation that issued it.

Need help interpreting a record? Email Dukes.

Dukes Assistant

Tell Dukes what you need

Answer a short set of questions, review the summary, then choose how to contact Dukes. Nothing is sent automatically.

Your answers stay on this page until you choose a contact route. Closing or reloading clears them.

  1. I have a property to let or manage

    A summary about your property, ready to send to Dukes.

    This route asks for:

    • Postcode
    • Property type
    • Bedrooms
    • Current situation
    • What you need handled
    • Start timing
    • Name
    • Best time to reach you
  2. I am looking for a property to rent

    A summary of what you are looking for, ready to send to Dukes.

    This route asks for:

    • Request
    • Property or area
    • Maximum monthly rent
    • Bedrooms
    • Move date
    • Name
  3. I am looking to buy

    A summary of your buying question, ready to send to Dukes.

    This route asks for:

    • Area
    • Home type
    • Bedrooms
    • Budget
    • Buying position
    • Name
  4. I am thinking about selling

    A summary for a direct investor introduction, ready to send to Dukes.

    This route asks for:

    • Postcode
    • Property type
    • Bedrooms
    • Moving timeline
    • Name
    • Best time to reach you
  5. I need to report a repair

    A repair report with the details the property team needs, ready to send to Dukes.

    If anyone is in immediate danger, call 999. If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999.

    This route asks for:

    • Name
    • Address
    • Issue type
    • When it started
    • Property safe right now
    • Description

Every route below works without JavaScript.

The homepage film is supplied concept footage. Its location, authorship and licence are unconfirmed, it is not represented as Dukes property or Dukes-shot material, and it is not cleared for public release.

© 2026 DUKES ESTATE AGENCY LTD. Company number 14082878.

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